Banking Security Tips

Memorize your Personal Identification Number (PIN) and other security information and destroy the notification immediately.
Do not write your PIN down or keep it in your wallet or purse.
Do not solicit help from third parties. When in need of help, please call the Bank helpline
Do not use easy-to-guess dates, numbers or passwords such as your birthday as the PIN or password.
Change your PIN or password regularly.
Sign up for SMS alerts to enable you cross check and confirm your transactions.

Always delete spam messages.
Be aware of the potential for fraudulent SMS messages. The Bank will never request or invite customers to log on to its mobile banking service via an SMS message.
To avoid spyware, always act with caution when installing any third-party software onto your mobile phone. Do not install pirated software or software from unknown sources.
Do not open attachments or links from unknown sources; this protects your handset from being infected by viruses

Do not share your mobile banking PIN with anyone.
Do not share your mobile phone with untrustworthy people.
Do not leave your mobile phone unattended during an open mobile banking session.
Avoid performing transactions or applications in public places. This helps in minimizing the risk of security threats such as “shoulder surfing” of mobile banking credentials.
Keep your mobile phone in an auto lock mode to provide additional protection.
Do not log on to the mobile banking application from a mobile phone that is shared with other people, as it may be difficult to ensure the mobile phone is free of hackers or spyware.